Introduction
Graaf Group respects the privacy of our clients and is committed to protecting personal information collected across all our projects and ventures. This policy outlines our approach to data privacy and demonstrates our commitment to safeguarding personal data, ensuring a safe and trustworthy experience for all our clients.

Consent
By engaging with Graaf Group’s various projects, whether online or at physical locations, and providing your personal information via signups, forms, or direct interactions, you explicitly consent to the collection and use of this information as detailed in our policy. We guarantee that your consent is clearly and unequivocally obtained, and you retain the right to opt-out or withdraw this consent at any point.

Personal Information
Personal information refers to any data that can reasonably identify an individual, regardless of whether it is in a material form. This includes but is not limited to, names, email addresses, phone numbers, location data, gender, occupation, and company affiliations.

Data Collection and Usage
We collect personal information through various methods including direct interactions, digital forms, website cookies, and third-party analytics tools. This data is used for general purposes such as:

• Marketing activities and updates.
• Enhancing user experience.
• Analytics and service improvement.

Third-Party Data Sharing

Personal information may be shared with trusted third-party service providers to facilitate our services. These categories include but are not limited to:

• Analytics and Tracking Service Providers: To better understand how our services are used, we may share data with companies that provide analytics services, such as website traffic analysis.
• Marketing and Communication Platforms: For effective communication and marketing, we might share information with platforms specializing in email marketing, SMS marketing, and social media outreach.
• Operational Tool Providers: We utilize various operational tools for customer relationship management, booking systems, and service delivery, which may require access to certain personal data to function effectively.
• Security and Fraud Prevention Services: To maintain the security of our services and protect against fraudulent activities, data may be shared with entities that specialize in security and fraud prevention.

Cookies and Online Tracking
Our websites use cookies to enhance user experience and collect data about website interactions and visits. Users have the option to manage their cookie preferences.

Security Measures
We employ robust security measures to protect your personal information from unauthorized access or disclosure. Our security practices are periodically reviewed and updated as necessary.

Data Retention
Personal information is retained for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

User Rights
You have the right to access, amend, or delete your personal information. Requests can be made to our contact provided below.

Changes to the Policy
This privacy policy may be updated from time to time. Significant changes will be communicated through our website or via direct communication.

Contact Information
For any inquiries or requests regarding your personal information, please contact us at admin@graafgroup.com.

Policy Application
This policy applies to all personal data collected through Graaf Group projects and ventures, reflecting our diverse operations and client interactions.